I work in customer service so I not only appreciate kindness, but also with no effort I am always kind in any situation regarding customer service, even if something goes wrong. Stuff happens. I'm giving these guys one star because they completely ignored all thank you's & appreciation I showed. No response to any of that also no response to my friendly hello/goodbye. They ignored me and also tracked in a lot of dirt.
Plumbers were nice, solved a drain problem. Charged about half of what the big chain plumbers do - problem is the issue came back in 30 days, and no warranty. The big guys warranty it, and the last ones fix worked for a year.
They came and looked at my furnace and said they could fix it. After two weeks and a number of follow ups on my part, they said they couldn't do the job because they were not certified for it.
Hate to avoid a small business, but in this case I will and you should too. I recommend Mr.Rooter in Richmond.
Blue Grass Plumbing Heating is a US Plumber based in Richmond, Kentucky. Blue Grass Plumbing Heating is located at 121 S 1st St, Richmond, KY 40475, USA.
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