My husband and I chose this veterinarian because they had later hours. But we are so glad that we did. Twice we have rushed one of our pets to the emergency department here, and the staff have been great. They always take the time to talk to us, answer our questions, and explain what treatment options we have. We love them for our regular and emergency pet needs.
Great people that care for your pet! Always Open 24/7. Always willing to answer any questions or help with any of your concerns. Is the only place I trust with my dogs. I personally travel 25 miles each way to take my Libby and Piggy to see them. I highly recommend!!!!!
Went there with every intention of just having a parvo test done on my puppy, on the way the nurse tells me the vet thinks we should do X-rays instead which I agreed with if course bc he's the vet. Price went from $37 for test to $65 for x-ray. After looking at x-ray vet determined she needed exploratory surgery bc it look as if something was blocking her intestines. Price then went way up!!! $1000 up front or surrender my baby to the clinic. When I denied the surgery the nurse came back in and stumbled on all her words to then inform me that the x-ray was $65 and now there is an exam fee of $120, which was never even mentioned to me. And all he did was stick his finger up her bum. After declining to pay the additional monies I was informed the bill would be sent straight to collections to have a negative effect on my credit. After be mislead and deterred from the actual reason I was going there in the first place which was the parvo test I was infuriated. I picked up my sick baby and took her outside. I never went back in to pay for the x-ray. All this clinic cares about is money. They switched the whole reason for my visit to make more money and when I declined the surgery they added an exam fee. So, after spending my entire night up with my puppy worried to death of how I'm going to afford this surgery the vet has lead me to believe she needed, I finally find a vet who is willing to take a small down payment and work with me on the rest. Take her first thing the next morning, they start the surgery about 1-2 hours later the vet calls and tells me there was nothing in her intestines and she tested positive for parvo. Now I am beyond disgusted to say the least. So my baby underwent a surgery that wasn't even needed all bc this place wanted to do things that cost more money. If she had the test done like I had originally wanted and traveled for she could have been treated and spared the tramautic experience of unnecessary surgery. I will never go back here and I will tell anyone who will listen to not use this establishment. ALL THEY CARE ABOUT IS MONEY!!!!!
Amazing staff. Amazing service. We love AAC and wouldn't trust anyone else with our animals!
My fur baby is my life and I wouldn't trust anyone with my dog the way I trust Advanced Animal Care. Absolutely love the staff. They take the best care of my pet who is my child and I definitely give them 5 stars. You can tell they care for their clients.
Advanced Animal Care is a US Veterinary Care based in Richmond, Kentucky. Advanced Animal Care is located at 2120 Pimlico Dr, Richmond, KY 40475, USA.
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